Workspace邮箱

Verified domain验证域名
Monthly email quota本月邮件额度 2,341 / 10,000
SC
scale_ee
zhouqiang@bestfulfil…
Open进行中
AI is drafting a reply from the conversation…AI 正在根据会话生成回复…
Reply回复 Cc Bcc
Cc
Bcc
B I U S 🔗 🖼 Generate with AIAI 生成回复
Shift + Return to send发送
Overview客户概览
Sending settings发送设置 Sender domains发件人域名 Mailboxes邮箱

Mailboxes邮箱

You can create a Bestreach native mailbox or connect an existing paid mailbox, then send, receive, and reply to emails from one platform.支持创建Bestreach原生邮箱,也支持将已有的付费邮箱接入;实现在同一平台完成邮件发送、邮件收取和收件回复闭环。

Mailbox邮箱名称Type类型Email address邮箱地址Status状态

Add mailbox添加邮箱

@

Create a native mailbox in Bestreach在 Bestreach 新建原生邮箱

Bestreach hosts sending and receiving for a new support address under a verified sender domain.由 Bestreach 托管收发,在已验证发件人域名下创建新的客服邮箱。

Recommended推荐

Connect an existing mailbox连接已有邮箱

Keep your current paid support address and forward incoming mail into Bestreach for unified handling.保留现有付费客服邮箱地址,通过转发接入 Bestreach 统一处理。

Create mailbox创建邮箱

Only verified sender domains are supported.仅支持已验证的发件人域名。
You haven't verified a domain yet.你还没有验证发件人域名。

Authenticate your address验证发信域

Give Bestreach permission to send emails on your behalf by adding DKIM and SPF records for this support email's domain.在 DNS 设置中添加 DKIM 并更新 SPF,授权 Bestreach 以该客服邮箱所在域名发送邮件。

1
DKIMAdd the generated DKIM TXT record.新增系统生成的 DKIM TXT 记录。
Inactive未生效
2
SPFReplace the existing SPF record with the merged value.将现有 SPF 记录替换为合并后的值,不新增第二条 SPF。
Inactive未生效
DNS changes can take time to propagate. If records are not detected, check the host and value, then verify again.DNS 变更可能需要时间生效。若暂未检测到记录,请检查主机名和值后重新验证。

Set up forwarding设置转发

Forward incoming mail from your mailbox to the address below so customer emails reach Bestreach.在你的邮箱里把来信转发到下面的地址,客户邮件即可进入 Bestreach。

Your forwarding address你的专属转发地址
br-vipservice-8f31@inbound.bestreachmail.com

Set up email forwarding in Gmail在 Gmail 中设置邮件转发

  1. Open Gmail settings and go to Forwarding and POP/IMAP.打开 Gmail 设置,进入 Forwarding and POP/IMAP 标签页。
  2. Click Add a forwarding address and paste the Bestreach forwarding address.点击 Add a forwarding address,并粘贴 Bestreach 转发地址。
  3. Confirm the email Google sends to Bestreach, then keep a copy in the original inbox.确认 Google 发送到 Bestreach 的邮件,并在原邮箱保留副本。
After the first confirmation or customer email reaches Bestreach, this mailbox becomes active.Bestreach 收到首封确认邮件或客户来信后,该邮箱即激活。
Waiting for first email等待首封邮件

Mailbox is ready邮箱已创建

This mailbox can now receive, reply, and send single emails from the workspace.该邮箱现已可在工作台收信、回复和新建单封邮件。

Mailbox邮箱名称
Email address邮箱地址
Type类型
This is fixed and can't be changed.发件邮箱固定,不可修改。
Appended to the bottom of every outgoing email.追加在每封外发邮件的底部。
VS
VIP Support <vipservice@bestdrop.tech>
to me发给我 · 10:24 AM
Re: Your recent order回复:您的近期订单
Hi there, thanks for reaching out. We've looked into your request and...您好,感谢联系。我们已经查看了您的问题,并...
your best support team BestReach

DNS recordsDNS 记录

DKIMVerified已验证20260625060421pm._domainkey.bestdrop.tech
SPFVerified已验证v=spf1 include:_spf.google.com include:spf.bestreachmail.com ~all

Configuration转发参数

View and copy the forwarding address for this mailbox.查看并复制该邮箱的转发地址。

Forward to email转发到地址
br-vipservice-8f31@inbound.bestreachmail.com
New新建
CcBcc
Send at发送时间
#16 🔗
Open conversation打开会话
Add label创建标签
AI tags new conversations based on the description. Checks first message only and triggers any label action.AI 会根据描述自动给新会话打标签。仅检查首条消息并触发该标签的动作。
Confirm sender确认发件人
Enter the real customer's email. We'll look them up and link this conversation.请输入真实客户的邮箱,系统将据此查询客户并关联该会话。
!Confirm delete确认删除